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Terms and Conditions

Applicability

Following conditions settles the relationship between you as customer and Infoband Innovations AB. Swedish consumer law regulates the purchasing procedures for private consumer.

How to place an order

Ordering online and shipping internationally is easy. In the Infoband web shop all prices are displayed for all products available. We accept payments in SEK, DKK, NOK, EUR, GBP and USD. Prices to consumers are VAT inclusive. Prices are subject to change.

 

All purchases are prepaid with credit card online. We accept VISA and Mastercard. The payment is processed by DIBS, the leading supplier of online payment solutions in the Nordic countries.

 

 

To place an order:

Add at least one item in the shopping cart, then go to checkout. During checkout, your shipping will be calculated and guarantees your order´s shipping costs. You can enter payment information and add billing and shipping address at this stage. You can also review your order before its final, and make any changes necessary.

 

After you place an order, an order confirmation is automatically sent by email. The order confirmation contains information about your order. When your purchase has been shipped from us, you will receive a second email stating that the order has been processed and is on its way to you.

Shipping

The shipping cost is a fixed cost for the private consumer and based on the currency and country you are shipping to.

 

The shipping cost will be displayed in the shopping cart before final step of check-out. Shipping cost are subject to change. Infoband Innovations AB ships worldwide with no restrictions.

Delivery

Infoband Innovation AB processes all orders within one or two working days.

The products are packed in our offices in Sweden and are sent by post.

 

Due to the postal service delivery times varying, depending to which country its being sent, these are approximate delivery times:

 

Sweden 1-2 days
Nordic countries 2-4 days

Europe 2-7 days

Rest of the world 4-21 days

Changing or cancelling orders

Should you wish to change or cancel your order, contact us immediately after placing your order and we will do everything we can to accommodate your request.

 

We allow for changes and cancellations until the order has been packed by Infoband Innovations AB. The change can be done by sending an e-mail to: order@infoband.com or call us on: +46 (0)42 238 465.

Right of withdrawal

According to Swedish consumer laws, online purchasing allows the consumer the right to withdraw from the purchase within 14 days. To be able to use the right of withdrawal, it requires that the product is not opened, used or destroyed.

 

If you wish to use the right of withdrawal, please contact Infoband Innovations AB by e-mail, order@infoband.com, or telephone, +46 (0)42 238 465. You will then receive a return number, which will be necessary to add inside the return package. The customer will pay for the shipping cost and is responsible for the product until it has been received by Infoband Innovations AB. The refund will be reversed to the same credit card used for the original payment.

 

The product has to be packed well (adequately in the original packing as sent from Infoband Innovations AB). Eventual transport damages, which are due to insufficient packing, will be debited to you as customer.

Returns

If you have received the wrong product, kindly contact Infoband Innovations AB within 14 days of your purchase.

 

Please contact Infoband Innovations AB for retuning number by e-mail, order@infoband.com, or telephone, +46 (0)42 238 465. The customer will pay for the shipping cost and is responsible for the product until it has been received by Infoband Innovations AB.

Personal data storage

Infoband Innovations AB is responsible for the personal information you are providing us when buying products in the web shop. The personal data information is stored in accordance with the data storage laws in Sweden.

 

Infoband Innovations AB does not forward your information to any third parties. Important to know that we are according to the Personal Data Act of Sweden, not allowed to store any information regarding the credit card information used upon your purchase.

 

The customer is able to change or remove personal information by contacting us by email, info@infoband.com or by telephone, +46 (0)42 238 465.

Other information

Facts- and price information are given with reservation for typing mistakes, distributor’s price rising, eventual incorrect technical specifications, etc.

 

All names, coverings, etc which appears on the website of Infoband Innovations AB are registered trademarks.

 

The information which is given here, does not constitute or manifest any promise of usability, suitability, guarantee etc unless directly communicated.

 

Infoband Innovations AB reserves the right to change all the information, inclusively – but not limited to – prices, technical specifications and product offerings without previous announcement.

 

Hereby published facts- and price information, documents, graphic, etc can contain technical and/or graphical errors.
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